Updating Earlier Software Versions

Website Documentation for your KeePass client and Pleasant Password Server

(Versions 7.9.27 and earlier)

Step 1: Confirm your Maintenance Subscription

Determine your Maintenance Expiry Date - confirm your license expiry includes the Upgrade version's release date. Your ownership of Password Server is perpetual, but the service plan is annual.
Version 7.x.x:
- License key formats changed in 7.0.1 to 20 character format, instead of a paragraph of characters.
- Enter your License Key on this page and click Upgrade/Renew. If your subscription is expired, renew it before you continue to the steps below.
- Note: These newer License keys will not work in older versions (6 or lower).
Version 6.4.13 or Earlier:
- Note: Old License keys will not work in newer versions (7.0.1 or higher)
- Also, ensure the new upgrade version was released (release dates) before that expiry.
  A new license may need to be purchased to proceed with upgrading, Contact Us for a quote.

Step 2: Double-Check Requirements

Hardware Software Requirements:
- Version 7 now requires a 64-bit processor

Step 3: Run the installer

Note: Make a backup between each installation (see the step above).
Starting with your current version, follow the steps on the migration path until you reach the desired version.
Version 7.9.28:
- Continue on to: Stable / Latest versions

Version 7.3.7 - 7.9.27:
- Create a backup
- (Recommended) Download & Install: Version 7.9.28
Versions 7.0.1 - 7.3.5:
- Create a backup
- Download & Install: Version 7.3.7
  - Note:
    - Monitor progress by watching log file details. If for any reason there is a delay with no progress for an hour, do this: Stop, Uninstall the Old Version, Reboot your server, then re-try the install.
  - If you have users imported from AD/LDAP, update them within Password Server:
  - Navigate to Users and Roles > Manage Directories > Click the Actions button > Select Update users and roles
  - If you skip this step, some users may not be migrated:
    - See Active Directory/LDAP Migration Error (v7.4+)
Version 6.4.13:
- If you have purchase a new 20 character license key (like RE3P9F52KXKYSWTED4OR) or have converted key an existing key, then:
  - Skip to Stable / Latest versions
    - Note: Version 7 is a significant update and will take some CPU cycles to process.
      Monitor progress by watching log file details. If for any reason there is a delay with no progress for an hour, do this: Stop, Uninstall the Old Version, Reboot your server, then re-try the install.
- Otherwise, Convert your license key:
- Get your product key - from the confirmation email (you received after your original purchase)
  - Note: If that's inaccessible look on your server, copy the contents of this file:
  - %WINDIR%System32config
  - .systemprofileAppDataLocalIsolatedStorage
  - .RANDOM_DIR_NAMERANDOM_DIR_NAMERANDOM_DIR_NAME
  - .AssemFilesKeyFile.txt
- Paste the key into the field marked Old Key on this page, then click Upgrade
- Copy the new key that appears; you'll need to enter into from the License tab after you upgrade. This key is also sent to the email address that was supplied when your company first purchased Password Server.
  - Skip to Stable / Latest versions
    - Note: Version 7 is a significant update and will take some CPU cycles to process
      Monitor progress by watching log file details. If for any reason there is a delay with no progress for an hour, do this: Stop, Uninstall the Old Version, Reboot your server, then re-try the install.
- If your key conversion fails, a new license will need to be purchased Contact Us for a quote.
Version 6.2.2 - 6.4.12:
- Create a backup
- Download & Install: Version 6.4.13

Versions 5.1.1 - 6.2.1:
- Create a backup
- Download & Install: Version 6.2.2

Versions 5.1 and older:
- Create a backup
- Download & Install: Version 5.1.1